Terms of Use

01Acceptance of terms

By accessing or using the Palmera website (the "Site"), operated by Palmera Elite Real Estate Brokerage L.L.C ("Palmera", "we", "us"), you confirm that you have read, understood, and agree to these Terms of Use. If you do not agree, please do not use the Site.

02Nature of the service

Palmera is a licensed real-estate brokerage providing information, marketing, and advisory services for property in the United Arab Emirates. Content on the Site — including listings, prices, yields, and projections — is provided for general information only and does not constitute a binding offer, investment advice, or a guarantee of any outcome.

All property details are sourced from developers and third parties. While we work to keep them accurate, prices, availability, and specifications may change without notice.

03No investment guarantee

Real-estate investment carries risk. Past performance and projected returns shown on the Site are indicative only and are not a promise of future results. You are responsible for conducting your own due diligence and, where appropriate, seeking independent legal, tax, and financial advice before making any decision.

04Use of the site

You agree to use the Site lawfully and not to:

• Copy, reproduce, or redistribute content without our written consent.
• Attempt to gain unauthorized access to any part of the Site or its systems.
• Use automated tools to scrape, harvest, or collect data from the Site.
• Submit false, misleading, or unlawful information through our forms.

05Accounts & the personal area

Certain features, including Palmera Plus and the broker area, require an account. You are responsible for keeping your credentials confidential and for all activity under your account. We may suspend or terminate accounts that breach these terms.

06Intellectual property

All content on the Site — text, design, logos, graphics, and software — is owned by or licensed to Palmera and protected by applicable intellectual property laws. You may not use our trademarks or content without prior written permission.

07Third-party links

The Site may link to third-party websites, developers, or services. We are not responsible for their content, accuracy, or practices, and a link does not imply our endorsement.

08Limitation of liability

To the fullest extent permitted by law, Palmera shall not be liable for any indirect, incidental, or consequential loss arising from your use of the Site or reliance on its content. The Site is provided "as is" without warranties of any kind.

09Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. By using the Site, you consent to that processing.

10Governing law & contact

These terms are governed by the laws of the Emirate of Dubai and the United Arab Emirates. Any dispute shall be subject to the exclusive jurisdiction of the Dubai courts.

Questions about these terms? Contact us at team@palmera.realestate or via our contact page.