Cookie Policy
This Site uses cookies and similar technologies to keep it working, understand how it is used, and improve your experience. This policy explains which cookies we use, why, and how you can control them.
01What is a cookie?
A cookie is a small text file that a website sends to your browser and stores on your device. On your next visit, the site can read the cookie and remember details — such as the language you chose, items you saved, or whether you are signed in. Some cookies are deleted when you close your browser ("session" cookies); others stay for a longer period ("persistent" cookies). We also use similar technologies such as pixels and local storage, which we refer to collectively as "cookies" in this policy.
02The categories of cookies we use
1. Essential cookies
Required for the basic functioning of the Site and cannot be switched off. They do not collect identifying information for advertising or analytics purposes.
- palmera_cookie_consent — stores the cookie preferences you selected (valid for 12 months).
- palmera_a11y — stores the accessibility settings you enabled (valid for 12 months).
- palmera_ai_* — keeps the history of your current AI assistant conversation in your browser (session).
2. Analytics cookies
Help us understand how people use the Site, which content works, and where there are problems. The information is aggregated and anonymised. These are loaded only after you give consent.
- _ga, _ga_* (Google Analytics 4) — anonymous identifier, page statistics, and navigation flow. Retention: 2 years.
- _gid (Google Analytics) — daily session identifier. Retention: 24 hours.
- __cf_bm, _cfuvid (Cloudflare) — bot filtering and protection. Retention: session.
3. Marketing cookies
Used to show relevant ads if you have visited the Site, and to measure how effective campaigns are. These are loaded only after you give consent.
- _fbp, fr (Meta Pixel) — identifies a visit for Facebook and Instagram campaigns. Retention: 90 days.
- _gcl_* (Google Ads) — conversion tracking from campaigns. Retention: 90 days.
- NID, IDE (Google) — ad personalisation. Retention: 6 months to 2 years.
03How to manage your preferences
You are in full control. You can accept or decline each category, and change your choice at any time:
- On the Site. Use the "Cookie settings" link in the footer of any page to reopen the consent panel and update your choices.
- In your browser. You can delete existing cookies or block new ones through your browser settings (Chrome, Safari, Firefox, or Edge).
- Blocking third-party tracking. For example, you can add the Google Analytics Opt-out browser add-on.
Please note: if you block essential cookies (through your browser settings), parts of the Site may not work correctly.
04Sharing data with third parties
Some cookies are managed by external providers (Google, Meta, Cloudflare). The information they collect is subject to those providers' own privacy policies:
05Changes to this policy
We may update this policy from time to time. Material changes will be reflected in the "Last updated" date at the top of this page, and where we add new categories of cookies, we will ask for your consent again through the consent banner. For more on how we handle your personal data, see our Privacy Policy.
06Contact us
Questions, requests, or a request to delete your data? Contact us at team@palmera.realestate, call or message us on WhatsApp at +971 54 215 4066, or reach us via our contact page.
Palmera Elite Real Estate Brokerage L.L.C, Dubai, United Arab Emirates.